Small Business IT Services
Local Computer, Network, Printer, File Sharing & WiFi Support Without Monthly Contracts
Mr. Computer provides practical, high-level small business IT support for offices that need computers, printers, shared files, mapped drives, network storage, WiFi and office networks to work reliably. You get experienced, local help without a hard sell, managed-service contract, or monthly commitment.
99% of Normal Service Calls Are $179/hr
Most small-business computer, printer, email, networking, file sharing and troubleshooting appointments qualify for our regular $179/hr service rate with a 1-hour minimum.
Fix the Office Technology That Actually Slows Your Business Down
Most small businesses do not need a bloated monthly IT contract. They need someone highly capable who can come in, understand the network, fix the problem, and leave things working better than before.
Mr. Computer helps restore access between computers, mapped network drives, shared folders, network attached storage, server-client setups, central printers, scanners, WiFi, network switches, cabling, backups, Microsoft 365, Outlook and workstation problems.
No Hard Sell
We do not come in trying to sell monthly contracts, unnecessary equipment, or services you did not ask for.
A La Carte IT
Call when you need help. Pay for the service call. No monthly commitment required.
High-Level Networking
Advanced network troubleshooting for offices where the problem is not obvious or simple.
Small Business IT Services We Provide
Professional on-site support for the office technology problems that interrupt your workday.
File Sharing, Mapped Drives & Network Storage
We restore connections between office computers, mapped network drives, shared folders, NAS devices and server-client relationships so staff can access the files and resources they need.
Printer & Scanner Sharing
Connect every office computer to the central printer for printing, scanning, drivers and shared office workflows.
Workstation Support
Set up, repair and troubleshoot business desktops, laptops, software, updates, user profiles and office devices.
Outlook & Microsoft 365
Help with Outlook, Microsoft 365, Gmail, passwords, syncing issues, account setup and email configuration.
Network Troubleshooting
Advanced troubleshooting for switches, routers, IP conflicts, cabling, VLAN-like problems, shared resources and office connectivity.
Business WiFi
Install and troubleshoot reliable office WiFi, including Bulletproof WiFi-style coverage for employees, guests and work devices.
Backups & Data
Help with local backups, cloud storage, file organization, shared folders, external drives and practical data protection.
Security & Password Help
Suspicious popups, safer logins, password problems, account protection and practical security guidance.
Restore Access to Shared Files, Mapped Drives, NAS and Server Resources
When staff cannot access shared folders, mapped drives, NAS devices or server resources, productivity comes to a stop. These problems can involve permissions, network discovery, IP changes, drive mappings, Windows credentials, server-client relationships, router changes, switch problems or damaged cabling.
With 27 years of hands-on computer and network experience, Mr. Computer can work through complicated network problems that many basic technicians are not prepared to handle.
Mapped Drives
Restore drive letters, login credentials, shortcuts and reliable access to shared folders.
NAS Devices
Reconnect workstations to shared network storage and business file repositories.
Server-Client Setups
Troubleshoot access to office servers, shared resources and workstation connectivity.
Network Discovery
Fix visibility, access, permissions and communication problems between office computers.
Office Printer and Scanner Support
A shared printer should not become the office bottleneck. We help connect computers to central printers and multifunction devices for printing, scanning and shared workflows.
Connect Every Workstation
Install drivers, configure printer access and make sure staff can print reliably.
Fix Scanning Workflows
Help with scan-to-folder, scan-to-email, scanner software and multifunction device setup.
Resolve Network Printer Issues
Troubleshoot IP changes, offline printers, driver conflicts and inconsistent office printing.
Need More Reliable Wireless for Your Business?
Bulletproof WiFi can make wireless in your office much more reliable for laptops, tablets, guests, phones, printers and cloud-based work. Use the Mesh WiFi Calculator to estimate a professionally installed WiFi upgrade.
Clean Wiring, Rack Equipment, Patch Panels and Futureproof Installs
If your office network closet is messy, unreliable or hard to understand, we can clean up the wiring, label cables, install rack-mounted equipment, organize switches and routers, and install a patch panel where appropriate.
New cabling through walls typically falls under the $239/hr two-man labor rate because those jobs often require two people for safety, speed and proper installation.
Rack Equipment
Mount switches, patch panels, firewalls, routers and equipment cleanly in a rack.
Patch Panels
Terminate and organize network cabling for cleaner troubleshooting and future growth.
Cable Cleanup
Clean up messy wiring so the network is easier to understand, service and expand.
Small Business IT Service Rates
Most customers pay the regular $179/hr rate. Special rates only apply to less common scheduling or labor situations.
$179/hr
Regular Service RateApplies to 99% of normal business IT service calls during regular business hours. 1-hour minimum.
$239/hr
Two-Man LaborFor cabling through walls, TV mounting or larger physical installation work requiring two people.
$269/hr
Semi-EmergencyUpon availability. Mon–Thurs 5pm–9pm and Saturday 11am–3pm. 1-hour minimum.
$359/hr
Emergency / Night ShiftUpon availability. Sundays and 9pm–6am night shift. 1-hour minimum.
Payment Terms
Payment is expected at the completion of the service call. We do not offer net billing. Payment is accepted by cash or check. Credit card payments can be processed through PayPal, but the small processing fee is passed through to the customer.
IT Support for Many Types of Small Businesses
We support retail and wholesale businesses, accounting and financial offices, insurance agencies, medical offices, hospitality businesses, restaurants, legal offices, media production, real estate and property management, engineering, architecture, drafting, construction, home-based businesses and more.
Common Small Business IT Calls
These are the problems small businesses often call us to solve.
“Our computers cannot access the shared drive.”
We troubleshoot mapped drives, NAS access, shared folders, credentials, network discovery and permissions.
“Nobody can scan or print reliably.”
We connect workstations to central printers and troubleshoot scanning, drivers and network printer issues.
“Our office WiFi is unreliable.”
We troubleshoot wireless coverage and install stronger office WiFi when needed.
“Our network closet is a mess.”
We clean up wiring, install racks, patch panels, switches and organize the network for future service.
