Real Reviews.
Proven Service.
Dependable, old-fashioned customer service powered by modern technology.
Serving DFW for 20+ years.
5-star reviews
across the web
Commerce
Trusted by Customers Since 1999
Consistent, award-winning service. Year after year.
HomeAdvisor Review Profile
Customer-Rated Local ServiceAngi Super Service Award
2014 – 2022Nextdoor Neighborhood Faves
2023 – 2025What Our Customers Are Saying
“This is my second time to utilize Jeremy's services. He always responds calls promptly, shows up on time…”
— Yeraldine Toledo“I highly recommend Mr. Computer for your computer needs. He was extremely knowledgeable and helped me decide…”
— Derek Currier“Straight to the point. Gets the job done. Walked me through many things that were causing failure on my website…”
— David Nickerson“Jeremy is prompt, knowledgeable, patient and explains everything about my computer in language that a grandma can understand.”
— Andrea BaileyWhy Customers Trust Us
We respect your time and show up when we say we will.
Decades of hands-on experience with the latest technology.
We explain things clearly and never use confusing jargon.
We’re your neighbors — committed to treating you like family.
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Book Your AppointmentReviews by service type
Real customer reviews for the work you actually need done.
These recent Google reviews are grouped by the type of help customers received, so you can quickly see feedback for printer support, computer repair, small-business IT, email and cloud issues, and long-term home technology support.
3 recent 5-star reviews
Printer, Scanner & Peripheral Support
Reviews from customers who needed printer setup, print-function repair, scanner help, and connected-device troubleshooting.
“Jeremy has saved my bacon on more than one occasion. Today, he helped me to restore print function and worked on the printer, and in the past has performed backup and recovery following several PC crashes. He is extremely knowledgeable and is happy to answer questions during and after performing work, and he responds very quickly. One thing I especially appreciate is that he always follows through to make sure everything is set and that I am completely satisfied. Another is that he shares do's and don'ts for both software and hardware. He's taught me what not to waste my time and money on and what I am missing that will speed up my computer and my efficiency. I really can't recommend Jeremy enough. He's the PC expert we all need to have on call.”
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“Jeremy did a wonderful job setting up my computer and printer. Professional, efficient, knowledgeable, thorough, punctual, easy to schedule and very nice! I will use him for all my future computer needs and highly recommend him to others.”
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“Had three separate items that needed Jeremy to look at (scanner, email problem, and Outlook). I’ve been trying to solve these issues for the past few months, and it took Jeremy one hour. Been using him for years and will continue to do so and would highly recommend.”
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7 recent 5-star reviews
Small Business IT, Office Systems & Business Continuity
Reviews from business owners and professionals who needed fast, practical IT support to keep work moving.
“What a pleasant experience! Jeremy with Mr Computer responded to my small business computer outages with an immediate call back and was in my business to get my computers up and running the very next morning! He was professional, knowledgeable and very efficient with his (and our) time. The work required involved computer recovery/setup, data backup/reinstall, printer management issues and business software integration on 3 devices. Bottom line ... we were up and running in record time! Thanks Jeremy!”
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“Jeremy was here at my business and set up new computer and got everything figured out for my small business! Will call him for my home computers! Great service and on time. Very knowledgeable.”
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“We have used Mr. Computer - Jeremy Zuther for several years - he is amazing! Most recently with 3 extremely qualified programmer/developer/CoLo facility on a conference call sharing screens - he was the smartest individual in the room and solved the issue(s) 2 hours - he comes to our location several times a year to solve our issues - never fails. We are a national cloud based telecommunications company - Thanks again Jerry. Answer US”
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“I am an independent consultant and have had the pleasure of having Mr. Computer as my IT person for several years. No problem is too big or too small and usually corrects any problem within one hour. I would definitely recommend Mr. Computer for your home or business needs.”
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“Jeremy did a great job with my small business computer. He suggested to put in another hard drive and now the computer's faster than it ever was. He is fast and knowledgeable and an overall good dude. I highly recommend his services!”
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“I don't do reviews very often but when you get the kind of service that Jeremy provides you will take the time. Jeremy answers the phone, is quick, efficient and knows computers and anything to do with them! His knowledge level really is unbelievable. Never again will I try to do anything regarding our computers ourselves. Why would you when you can get it done in no time with Jeremy and with so much LESS hassle! We work and run businesses from home and can't afford to have problems. We have him come out to our house at least once a year just to do a checkup. It gives us great peace of mind. Highly recommend him.”
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“I have used Jeremy for the last decade to fix home computer issues as well as set up my business computers. I had lots of issues and he didn't skip a beat in knowing how to fix. I have always been highly impressed with his expertise and definitely recommend!!”
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2 recent 5-star reviews
Email, Outlook, Microsoft, Dropbox & Cloud Apps
Reviews covering cloud synchronization, Microsoft Excel, business email deliverability, remote support, and app troubleshooting.
“We had a great experience with Mr. Computer. They quickly resolved our Dropbox synchronization issues and fixed several Microsoft Excel problems that had been causing us a lot of frustration. Everything is now working smoothly again. The troubleshooting process was professional, efficient, and easy to understand. We really appreciated the patience, knowledge, and attention to detail throughout the entire process. It’s clear they genuinely care about helping their customers and making sure everything is fully resolved before finishing the job. Highly recommend Mr. Computer for anyone needing reliable and knowledgeable tech support!”
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“I am a CPA that lives in South America and I had used Mr. Computer a while back to set up my new laptop when the old one crashed. He did the work while I was in Allen, TX visiting my local clients. That work was flawless, so anytime I have an issue, I either arrange for a remote session or if I am going to be in Allen, I schedule an on-site visit. For this last issue, my business email was being tagged as spam. Jeremy immediately knew the cause as soon as I told him the issue. He remoted into my computer and fixed the issue quickly. I would highly recommend Mr. Computer.”
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3 recent 5-star reviews
Computer Repair, Setup, Recovery & Performance
Reviews focused on laptop failures, new computer setup, file transfer, repair, diagnostics, and performance improvements.
“Jeremy has been my go-to computer service provider for several years now. The other day I had an issue with my laptop, I texted him and he walked me through a potential solution. Unfortunately, my laptop was fried. As soon as my new laptop came in, I reached out to him and he was able to set up new laptop & retrieve files from the old laptop. Always great service.”
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“Was having issues with a laptop that I was unclear on how or what I needed fixed. Called Mr. Computer and was walked through all my options thoroughly and effectively. All options were laid out and was directed on what my best option would be. Not only did my repair get done effective and efficiently, it was also handled in a matter of hours! We could not be more satisfied with the service and assistance we received. It is refreshing to find businesses that are professional, and do excellent and quality work. 10/10 recommend”
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“Jeremy did a wonderful job diagnosing what my issue were with my computer and took action quickly! My computer now runs better than when I first purchased it. He even fixed some items I didn't even know needed fixed. I will definitely be using Mr. Computer again!!”
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10 recent 5-star reviews
Home Computer Help, Internet & Long-Term Support
Long-term customer reviews highlighting responsive, plain-English, on-site computer help for homes and everyday technology problems.
“Jeremy at Mr. Computer is excellent. He arrives on time, is professional, personable and extremely competent. Most of all, if you like me are far from being a computer expert which is a nice way of saying that I am a computer nincompoop, he has a way of putting you at ease and treating you with respect. Would highly recommend.”
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“Jeremy is the greatest. We have used him for years and he’s solved every IT issue we’ve had. He’s quick to respond and always shows up when he says he’ll be there. We appreciate his knowledge and abilities.”
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“Jeremy is highly knowledgeable and has excellent communication skills. He quickly grasps the nature of a wide variety of problems and clearly explains their source and the corrective actions he is taking.”
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“Jeremy has solved our internet and computer issues for over 5 yrs. He's very responsive to service calls and leaves our house with everything connected and running efficiently! I won't hesitate to give him a 5-Star rating because he's the BEST!!!”
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“Highly recommend Jeremy for all your IT needs! He was not only awesome to work with but was informative and accommodating!”
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“Jeremy is the best in the business , hands down”
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“Jeremy is knowledgeable, and thorough. We are pleased with his service.”
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“5-star Google rating. No written comment was included with this review.”
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“If you want it done right, Mr. Computer is the right choice. They have been our go to team for many years. Give them a call. You will be happy you did!”
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“His expertise was awesome and all his work very professional‼️ Great experience for us‼️”
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