Computer Support for Almost Any Problem
On-Site Computer Help for Homes, Home Offices and Small Businesses
Computer support can mean a lot of different things. Your computer may be slow, your printer may not print, Outlook may not open, a new computer may need to be set up, files may need to be moved, WiFi may be weak, or important data may need to be recovered.
Mr. Computer helps residential and small business customers diagnose the problem, understand the best next step and get the right service scheduled.
What Kind of Computer Support Do You Need?
Pick the topic that most closely matches your problem. Each service page gives more specific details about what we do, what to expect, and what may affect the time or cost of the service call.
Computer Setup & Data Migration
New computer setup, file transfers, email migration, favorites, printers, Microsoft 365, OneDrive choices and software reinstall help.
PerformanceComputer Running Slow
Slow startup, lag, software clutter, malware remnants, hard drive speed, SSD upgrades, Windows reloads and repair-vs-replace advice.
PrintingPrinter Support
New printer installation, printer offline problems, WiFi printer issues, scanner setup, drivers and network printing help.
EmailEmail & Microsoft 365
Outlook setup, Microsoft 365 installation, Gmail in Outlook, GoDaddy email, iCloud, Yahoo, POP, IMAP, OneDrive and Teams.
SecurityPop-Ups & Viruses
Persistent pop-ups, suspected viruses, malware checks, unwanted programs, browser hijacking and suspicious remote access tools.
ProtectionCybersecurity Services
Security reviews, scammer damage mitigation, password concerns, antivirus guidance, account compromise concerns and safer computer use.
FilesData Recovery
Data recovery from computers that will not boot, failing internal drives, unusable computers and situations where files need to be extracted.
NetworkWiFi & Network Services
Weak WiFi, dropped devices, network printer issues, home office reliability, mesh WiFi upgrades, routers, switches and network cleanup.
DevicesSmart Home Device Installation
Smart TVs, streaming devices, doorbells, thermostats, cameras, speakers and smart devices that need setup or WiFi help.
BusinessSmall Business IT
Business computers, Outlook, Microsoft 365, printers, scanners, shared folders, mapped drives, office WiFi and practical IT support.
We Help You Figure Out What the Problem Actually Is
A computer problem is not always just a computer problem. A slow computer may be caused by WiFi. A printer problem may be caused by the network. Outlook may fail because of a password, profile, app issue or email provider setting. A data problem may mean the computer should not be restarted repeatedly.
When you call, we ask the right questions so we can schedule the correct type of support and avoid wasting time on the wrong solution.
What Is It Doing?
We ask what the computer is doing right now so we can understand the current symptom.
How Long Has It Happened?
New problems, recurring problems and long-term issues often point to different causes.
How Consistent Is It?
Intermittent problems may involve WiFi, failing hardware, software conflicts or account issues.
How Old Is the Computer?
We help determine whether repair, upgrade, reload or replacement makes the most sense.
Computer Support for Residential and Small Business Customers
Most of our computer support customers are residential users, but we also provide practical support for small businesses and home offices. The goal is the same: get the technology working clearly, reliably and without unnecessary complexity.
Residential Computer Support
We help homeowners, retirees, families, home office users and everyday computer users with setup, repair, printers, email, WiFi, data migration, pop-ups, viruses and general troubleshooting.
- New computer setup
- Files, photos and email migration
- Printer and scanner help
- Slow computer repair
- WiFi and smart device problems
Small Business Computer Support
We help small businesses with practical IT problems like computers, Outlook, Microsoft 365, printers, network access, shared folders, office WiFi and new employee computer setup.
- Outlook and Microsoft 365
- Office printer and scanner problems
- Mapped drives and shared folders
- Business WiFi and network support
- New workstation setup
We Support Windows 10 and Windows 11 Computers
We work on Windows 10 computers and prefer working on Windows 11 computers when possible. We do not support Windows 8 or older because too many modern programs, websites, security tools and services no longer work properly on those older systems.
If your computer is too old to work well with modern Windows, we can help you decide whether repair makes sense or whether a new computer setup and data migration would be the better investment.
How Computer Support Pricing Works
Because “computer support” can mean many different things, this page cannot give one universal price for every situation. Most computer support is billed at our standard hourly rate, and the total time depends on the problem, the computer, the amount of data, the number of devices and whether parts or deeper work are required.
Hourly Service
Most computer support calls are handled at our standard hourly service rate.
Problem Type Matters
A printer issue, data migration, SSD clone, Windows reload, WiFi issue and data recovery call can all require different amounts of time.
Use the Topic Pages
The individual service pages give a better idea of what to expect for that specific type of support.
Computer Support Service Map
Not sure where to start? These shortcuts route you to the most relevant page.
Need Computer Support and Not Sure Where to Start?
Call Mr. Computer and we’ll ask a few questions about what the computer is doing, how long it has been happening, how consistent the problem is and whether the computer is still worth repairing. Then we’ll help you schedule the right service.